well, let me start this story around january. i got a new phone, and plan on my own, and wouldn't you know the darn thing was awesome. it was called the shine. a mirror phone with a super awesome camera and huge screen and quality and a half. bi loved it. well, the thing fell off my couch, landed on the floor and quit working. so i went the at&t store and she said to just call warranty hotline humans and they'd send me another one. well the morons at the at&t hotline center were non-americans who couldn't speak english but both told me they weren't replacing it since i was white and spoke english. oh wait, and because it fell off of my couch and quit. so i went back to using my old phone which has survived hundreds of plummits to the ground a painful scooter wreck and a million other things and still works. they're made by the same brand. go figure it'd be my luck to get a lemon and them refuse to refund me. at&t and LG will both be receiving angry letters from me and i'll post that later. i'm still furious right now, and shopping for a new phone that'll set me back atleast a couple hundred dollars. stupid.
